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Standard Delivery
Standard delivery is carried out by Colissimo for delivery to mainland France.
Shipping in pickup point
Your order will be delivered to the collection point of your choice. This delivery method is available for mainland France and EU member states.
Paris Courier
The courier service is available for all orders placed from Monday to Friday.
For same-day delivery in 3 hours, the order must be placed before 4 pm. To make the shipping process easier, please indicate your availability when placing your order.
2. DELIVERY TIME AND PRICES
DESTINATION
DELIVERY WITH SIGNATURE
DELIVERY TIME AFTER SHIPPING
Europe & Mainland France
Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
€10
Free for orders over €75
48 to 72 working hours
Europe - Outside of UE
Albania, Andorra, Belarus, Northern Macedonia, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom
€20
Free for orders over €75
3 to 6 working days
Other countries
Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bolivia, Brazil, Cambodia, Canada, Chile, China, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Israel, Japan, Kazakhstan, Kuwait, Lebanon, Malaysia, Mexico, Morocco, New Zealand, Oman, Peru, Qatar, Saudi Arabia, Singapore, South Africa, Taiwan, Thailand
€35
Free for orders over €200
4 to 10 working days
Standard delivery
5€ - Free for orders over €75
Delivery time after shipping: 48 to 72 working hours.
Delivery with signature
Europe* & Mainland France
€10 - Free for orders over €75
Delivery time after shipping: 48 to 72 working hours
*Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Europe - Outside of UE*
€20 - Free for orders over €75
Delivery time after shipping: 48 to 72 working hours
*Albania, Andorra, Belarus, Northern Macedonia, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom
Other countries*
€35 - Free for orders over €200
Delivery time after shipping: 4 to 10 working days.
*Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bolivia, Brazil, Cambodia, Canada, Chile, China, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Israel, Japan, Kazakhstan, Kuwait, Lebanon, Malaysia, Mexico, Morocco, New Zealand, Oman, Peru, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Taiwan, Thailand
Shipping in pickup point
€10 - Free for orders over €75
Delivery time after shipping: 48 to 72 working hours.
Paris Courier
€15
For same-day delivery in 3 hours, the order must be placed before 4 pm.
Please note that outside the European Union, customs or import taxes may be added to the price of our products and are your responsibility.
3. DELAY OR FAILURE TO DELIVER
Any delivery problem or delay exceeding 7 days must be reported to our customer service department as soon as possible.
4. DEFECTIVE PRODUCT
We have a legal obligation to supply products that comply with the order we have accepted. If your purchase is defective or broken on arrival, we advise you to inform us as soon as possible in order to benefit from your legal consumer rights. Write to us by email at contact@obviousparfums.com attaching photos of your defective product. If we agree with you following a review of the returned product, we will either offer to replace the product free of charge or refund it and the shipping costs you have paid to return it to us.
5. RIGHT TO WITHDRAW, RETURN AND REFUND
RIGHT TO WITHDRAW
In accordance with Article L.221-18 of the Consumer Code, you have the right to change your mind within 14 days of receipt of the order, according to the procedures below, without having to justify your decision.
In accordance with Article L.221-18 of the Consumer Code, the right to withdraw cannot be exercised for orders relating to the supply of products that have been unsealed after delivery and that cannot be returned for hygiene or health protection reasons.
RETURN
Following communication of the decision to withdraw, the order must be returned within 14 days. The product you wish to return must be intact, unopened and in its original packaging. Please note that you are responsible for the return costs and that no products purchased on the site may be returned to the store. Here are the steps you need to follow to cancel your order and return the product. Please note that this service is only available on orders from european territories
- Step 1:Log into your customer account and select the returns option to generate the shipping slip for your order.
- Step 2: Put the new shipping slip on the parcel you want to return and send it as soon as possible. Please note that every return will be sent to our warehouse at: Liquides Bar à Parfums, 9 Rue de Normandie, 75003, Paris, France.
- Step 3: Refund using the same payment method as the one used for the purchase, except for gift cards, once the package has been received by us and as long as the product is compliant.
Please note that we are not liable for any loss or damage suffered during the transportation of the returned product and we reserve the right not to reimburse you. We therefore recommend that you protect the product and send it by registered mail and keep proof of dispatch until you have been refunded for the product.
